Terms of purchase

 

SALAMANIA reserves the right to make changes to products, prices, promotions and other commercial and service conditions at the site, at any time, although such changes do not apply to contracts already made, before doing these.

SALAMANIA not responsible in case any typographical, oblivious error occurs at all times to the will of SALAMANIA, which will be corrected immediately. If a customer has decided to make a purchase based on typos, SALAMANIA will contact with the customer, is having the right at all times to cancel the purchase at no cost on their part, including the return of the amounts in its If you have already paid.

 

The Internet Sales

The user of the website SALAMANIA entitled to free access and free of public information contained in it, although SALAMANIA reserves the right to restrict access to its content, whether information, promotions or special offers to customers have been voluntarily registered anywhere.

Any user accessing the website SALAMANIA entitled to register as a client, while in receipt of special offers that are released over time, and all this in the event that fulfill the requirements to qualify for such offers.

The way to make a purchase on the website is the following, the client / user must add to the shopping cart, the products you want to buy and then follow the steps of the ordering process defined on the website. Once this process completed, including registering on the website serving the identification of the purchaser, the order is sent electronically to SALAMANIA for preparation and shipping. The buyer will receive an informative email with the details of your order. Once an order is made, we apply the conditions of employment specified in this website.

 

The Guarantee

SALAMANIA a guarantee, beginning on the date that the product, providing brands and manufacturers receive for their products and the conditions of handling, proper use and maintenance, and deadlines contained in the express warranty statements accompanying in all of them. The products offered by SALAMANIA are of the highest quality, prestigious brands, not being counterfeit products, samples or used, with new products, without any use, beyond the simple examination or control conditions.
As is mandatory buyer will enjoy full warranty for a period of 7 days from receipt of the article, in the event that the product purchased this a manufacturing defect or abnormality that prevents optimal use of the product, this being returned and sent a new one at no charge to the customer.

For any manufacturing defect and operation submit items purchased through SALAMANIA, is set solely responsible manufacturer thereof. SALAMANIA in his capacity as selling company offers its clients brokerage services for the purpose of contacting the manufacturer, making this effectively guarantee the customer under the terms thereof.

To activate the warranty you will need:

SALAMANIA purchase invoice and match the same way the serial number of the defective with those recorded in the archives of SALAMANIA article.

This warranty does not cover cases of misuse or on surfaces not suitable for product characteristics.

The provisions of this warranty does not exclude the benefits of the legal guarantee under Article 913 Civil Code and hidden by default (s) (s) to the buyer.

 

Forms of payment

When ordering, the customer will choose as paid purchases made by credit card (MasterCard, Visa and Visa Electron) or COD. In certain cases and to prevent fraud SALAMANIA reserves the possibility to ask a customer a specific payment in case you can not conclusively proving the identity of the buyer

 

Submission

The order will be delivered to the address designated at the time of purchase by the customer. The subsequent modification of the place of delivery requested by the customer may generate additional costs on the sale price. The goods were delivered by customer transport company, with delivery note in which information identifying the customer is entered, the order, number of packages and products it contains. In the case of verifying the client error with the goods received or that it is visually find damaged, it must be mentioned in the delivery of the carrier and then enter these circumstances, either by telephone or via fax or e mail, using the customer service published on its website or the registered office of the company within 24 hours. The goods are in all decked time against transport risk and loss.

Usually ships within 24/48 hours, except custom products set, and only for shipping to mainland Spain, Balearic and Portugal

  

The Returns

The return period is 15 days from the receipt of shipment and can not exceed 20 days from when the order was shipped.

Excluded from exchange or return any product that has been used, not in perfect condition, has not its original packaging (box, bag, label ...), does not contain part of its components (cords, plugs, keys, carrying bag ... ) or subjected to any modification or manipulation.

No returns or exchanges will be accepted for customized products, this includes modifications as screenprints, prints and embroidery, the only case in which a change of these products would be accepted in the case of a manufacturing defect.

In case of a change of size or product due to an error by customer, selecting a size, color or wrong item, product changes will be accepted provided they are in perfect condition, running the client with costs on shipment of the change, both outward and return. (The client can send the product by the method always prefer and when we arrive to our warehouse repayment period, shipping from our warehouse to the customer's address will be made by transport agency with a cost of 6.00 € if the customer pays in advance or € 8.50 if we have to make shipping freight collect). To avoid such errors we have available a table of equivalent size and our fellow call and chat for any questions you encounter during the process.

It is not considered an error by us if a customer places an order from a size guided by a measure than the Spanish, the sizes specified on our website are for height established by each partner to our country, and reflected in products with the letters E, ESP, EU or US and in some products such as FR.

According to the European legislation for online purchases, the customer has seven days of reflection, within which can make a return without giving any reason, if the product is returned before the seven days, fulfilling the above conditions, the client You can request the refund of the article, in any case for the shipping and handling to have originated in making this request. SALAMANIA have fifteen days to process a refund.

SALAMANIA will pay the shipping costs arising from a change always occurred due to a mistake on our company. This does not include delays in delivery by the carrier, as the shipping method is chosen by the customer.

In case that the incidence is caused by product defects, SALAMANIA made product exchange for the same item or another of the same price. The customer must send the product to the address of our shop assuming the cost thereof, to be reviewed by our experts defect, and if a referral to the mark for assessment. If the product defect is found, SALAMANIA will take care of the new delivery address of the customer, no charge for this.

To be able to consider the incident as a possible defective product shall never exceed the period of one month.

In any case, and for different types of returns, the client must make the product under this change to our postal address:

SALAMANIA / Avenida Portugal 38, Local 4, 11008 - Cádiz (Spain)

Phone incident and inquiries: 956 259 068 (Schedule 10: 30/14: 00 and 17: 30/20: 30 on weekdays during working days)

Email Incident: pedidossala@salamania.com

 

Obligations of the user and / or client

The user and / or client is always committed to provide truthful information about the requested data in both the user registration form, as in the purchase agreement and keep them updated at all times. The registration of these data is mandatory, and failure to complete them by the user or providing incorrect data prevents ordering and enjoyment of offers, promotions or other benefits available SALAMANIA over time . Data provided following the legal policy of data protection, will be managed in any case confidentially and with complete discretion and security with regard to personal access codes to our site.

 

Applicable Legislation

Purchases made with SALAMANIA are subject to Spanish law. In case of any conflict or discrepancy the parties submit to the Courts and Tribunals of Cádiz (Spain) if there is any legal provision that prohibited.

 

The availability of items.

The products offered on www.salamania.com are valid as long as the products are visible on the website, within the limits of available stock. In the page of each product sizes available indicated at the present time, if in an exceptional case there was no stock, immediately SALAMANIA will contact the customer via phone to cancel the order or offer the possibility of replacing the product by one similar characteristics.